Product Claims | Compliance Requirement Guide

Created by Rhea Domingo, Modified on Wed, 16 Oct at 9:22 AM by Rhea Domingo

A product claim is any statement made about a product, including various aspects such as its qualities, origins, ingredients, characteristics, benefits, or uses. These claims can be communicated through verbal or written means and may appear anywhere, including product packaging, online descriptions, or promotional materials.

To ensure the accuracy and reliability of a product claim, it must be substantiated with relevant evidence. This evidence could include test reports, certification documents, or other forms of supporting documentation that validate the claim made.

Test Report and Compliance Document Criteria:

Please note that the compliance and safety standard test reports submitted should not be more than three years old.
The reports need to be in AU format/standards or in a format that suffices AU standards.

Here are the standards and test methods that can be conducted to substantiate the product claim. Feel free to submit any other documentation you have to support the product claim.

PRODUCT CLAIM

STANDARD or TEST METHOD

BPA Free

Bisphenol A Content (should be <0.025mg/kg)

Non-Toxic / Toxic Free

AS/NZS ISO 8124-3:2003 - Toxic Elements Analysis
AS/NZS ISO 8124-3:2021 - Toxic Elements Analysis
2015/2115 of November 2015 - Formamide Content

Phthalate Free

AS/NZS ISO 8124-3:2003 - Phthalate Content
AS/NZS ISO 8124-3:2021 - Phthalate Content
US CPSC - Phthalate Content
REACH Regulation - Phthalate Content

*Ensure compliance with relevant Australian Standards

Waterproof

Hydrostatic Pressure Test
OEKO-Tex Certification

Food-Grade

Regulation (EC) No. 1935/2004 Food Safety
German LFGB standards
US FDA 21 CFR 177.2600

Manufactured/Made in Australia

Product Manufacturer and their location

Natural

Product's Manufacturing Process

Medical grade and other Medical Claims

TGA (Therapeutic Goods Administration) registration

GOTS Certified

GOTS Certification

Organic

Australian Certified Organic Standards or equivalent international standards
Organic Certification: Certification must be done through an accredited organic certifier recognized by the Australian Government, such as Australian Certified Organic (ACO) or National Association for Sustainable Agriculture Australia (NASAA)

100% of the Material Composition
eg. 100% Cotton, 100% Bamboo, 100% polystyrene

Material Test / Material Composition Analysis

*Ensure compliance with relevant Australian Standards

Eco-friendly

Sustainable

Environmentally Friendly

No Harmful Substances

OEKO-TEX Certification (for textiles)