Where can I view my statements and transaction history?

Created by Hitesh Mehta, Modified on Wed, 26 Apr, 2023 at 3:21 PM by Hitesh Mehta

All order payments and payment run statements are stored in your seller portal. 

To access this, please use the following steps: 

  1. In your seller portal, go to: My Account > My Statements
  2. Under billing cycles, you may filter out results using date range
  3. Once the statement is found, click into the statement number
  4. The statement will be downloaded in an excel format

To access the transaction history, please use the following: 

  1. In your seller portal, go to: My Account > Transactions
  2. Key in the order ID (if you want to investigate a particular transaction)
  3. You can filter out the transactions based on payment status, created date or billing cycle date
  4. Once the transaction is found, you can export it using the “export” button on the right hand side.

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