Shop Description and Returns Policy

Created by Hitesh Mehta, Modified on Tue, 30 May, 2023 at 2:01 PM by Hitesh Mehta

Shop Description

Shop Description is a brief introduction to your business and the products that you are selling on our marketplace. It is good to include brands and the type of products that you stock in the store description. 

Please do not enter your warehouse or contact information in this section.

This can be updated through: My Account > Settings > Shop Description section.

Returns Policy

Returns Policy should have detailed information about your returns procedure, and it should be in line with the ACCC’s guidelines around consumer returns.

It is recommended that you include:

  • Full returns process
  • What products can be returned?
  • What products cannot be returned and why?
  • Information on change of mind returns
  • Who pays for postage?
  • Warranty information

This can be added/updated through: My Account > Settings > Returns Policy section.

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